THIS WEBSITE IS CREATED SOLELY TO GIVE PREVIOUS PATIENTS OF PRIMARY CARE WEST A MECHANISM TO OBTAIN THEIR OLD RECORDS FROM THE CLOUD. PLEASE FOLLOW DIRECTIONS PROVIDED BELOW.

Requestors should be prepared to complete the Records Release Authorization form and provide a copy of government-issued photo ID, as required by HIPAA. The fastest way to process requests for copies of medical records is to visit Cariend”s website and follow the instructions posted here: https://www.cariend.com/request-records.

If you do not have access to a computer or internet, Cariend can be reached by phone at 404-991-7080 —-Please note the HIPAA laws do not allow medical records to be released based on a phone or email request.

If you prefer to mail your completed Authorization Form and Government-issued Photo ID:

Cariend ROI

PO Box 1866

Thomasville, GA 31799-1866

If you have questions about the process, Cariend can also be contacted via email at Request@Cariend.com; however, you should not send sensitive personal information or request documents through email.

Thank you, Previous Staff of Primary Care West in Salem,

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